Cookie Policy
This Cookie Policy explains how KeyPort uses cookies and similar technologies on our websites (keyport.sbs, app.keyport.sbs, customer.keyport.sbs). We value your privacy and use these technologies only when strictly necessary for the Service to function or to improve your user experience.
1. What are Cookies?
Cookies are small text files stored on your device when you visit a website. They allow the website to recognize your device and store certain information about your preferences or past actions.
2. Types of Cookies We Use
KeyPort uses two types of cookies: Strictly Necessary and Functional. We do not use advertising or tracking cookies for marketing purposes.
2.1 Strictly Necessary Cookies
These cookies are essential for you to browse the website and use its features. Without these cookies, the Service cannot function.
| Cookie Name | Purpose | Duration |
|---|---|---|
kp_app_session |
Essential session identifier for the Organization Dashboard | Session |
kp_customer_session |
Essential session identifier for the Customer License Portal | Session |
keyport_theme Beta
|
Remembers your preference for light or dark mode Not available for all; under testing and development |
Persistent (1 Year) |
3. Third-Party Cookies
While we avoid third-party cookies wherever possible, certain parts of the Service rely on external providers:
- Dodo Payments — When you access the billing portal, our payment provider may set cookies to process payments and prevent fraud.
- Cloudflare — Our infrastructure uses Cloudflare to protect against DDoS attacks. Cloudflare may set cookies to identify trusted web traffic.
4. How to Manage Cookies
Most web browsers allow you to control cookies through their settings. You can set your browser to:
- Block all cookies
- Delete cookies when you close the browser
- Notify you when a new cookie is set
Warning: If you block strictly necessary cookies, you will be unable to log in to the KeyPort dashboard (app.keyport.sbs) or customer portal (customer.keyport.sbs).
5. Local Storage
In addition to cookies, we use browser Local Storage to store non-sensitive preferences like your documentation search history and theme settings. Local Storage persists until you manually clear it in your browser settings.
6. Changes to This Policy
We may update this Cookie Policy from time to time. We will notify you of material changes by email or notice on the Service. Continued use after changes constitutes acceptance.
While we typically aim to provide reasonable prior notice (at least 7 days where practicable) for material updates, some changes—including those related to security or infrastructure updates—may apply immediately at our discretion. On any changes, we will notify you via email or a notification in your dashboard.
8. Questions
If you have questions regarding our use of cookies, please contact us. We respond within 48 hours
(excluding weekends and public holidays):
Email: email@keyport.sbs
Website: keyport.sbs